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Privacy Policy

Welcome to the website www.contifarm.com. Thank you for visiting our Privacy Policy.

This Privacy Policy (“Policy”) outlines how and why this website (referred to as “Contifarm,” “we,” “us,” or “our”) collects, stores, uses, and shares information about you (“your” or “user”) and your preferences regarding such information. This policy is applicable to both our website and any mobile application we may have, collectively referred to as the “Services.”

It’s important to note that this Policy pertains solely to our Services and does not extend to other websites or applications that we do not own or manage. Furthermore, it covers personal data collected through offline channels, such as phone or electronic communications, in-person interactions for support, attendance at conferences or events, or in various capacities where you engage with us.

By utilizing or accessing our Services, you acknowledge and agree to the terms outlined in this Policy. We encourage you to read this Policy thoroughly to comprehend our approach to handling your information. Should you have any inquiries about these practices, please feel free to contact us at sales@contifarm.com.

Information You Provide to Us

Depending on how you engage with our Services, we may gather information directly from you, automatically, or from other sources. Directly collected information includes interactions such as creating an account, providing feedback, scheduling appointments, placing orders, subscribing to emails, contacting customer service, participating in surveys or quizzes, posting on the Services, or allowing our Apps access to your photos or other data. The following details common types of information you might provide:

Contact Information, including name, email address, phone number, and physical address. Account Information, such as login details, preferences, and areas of interest provided during account creation and usage. Demographic Information, such as gender, birth date, and marital status. Order Information, covering billing and shipping addresses, order contents, transaction history, and payment details like debit/credit card numbers. User Content, such as comments, photos, posts, reviews, or feedback submitted through the Services. Communications, including information shared via email, customer service interactions, social media engagements, surveys, quizzes, or sweepstakes responses. Device and App Information, such as data from your device or other apps, including photos, calendar data, and fitness app information. Health-related Information, such as health status, medications, care seeking, sexual orientation, and medical appointment scheduling details. Location Information, general or precise location data inferred from IP addresses or mobile device permissions. Lead and Order Form Information, including contact and payment details, military status, or insurance-related information. Any Other Information that you choose to provide to us.

While you’re not obligated to share personal information, certain data is necessary for the Services to operate as intended or for accessing specific features. For instance, creating an account requires providing name and email address details.

Information We Collect Automatically

Automatically, as you engage with the Services, we gather specific types of information, which may include:

Device details like IP address, hardware specifics, software details including operating system, browser type, version, and language settings, time zone, unique device identifiers, and advertising identifiers such as mobile advertising ID. Usage patterns indicating how you interact with the Services, encompassing timestamps of interactions, pages visited, clicked links, duration spent on each page, websites or apps visited before and after accessing our Services, search history, and the content you contribute to the Services. Location data, as outlined earlier.

To facilitate the collection and storage of this information, we and third parties may employ cookies and similar technologies.

Information We Collect from Other Sources

We gather information about you from various external sources, including:

Our affiliates and subsidiaries, if you engage with their services. Log-in services and social network connections; accessing our Services via third-party connections or logins (e.g., social networks) may grant us access to specific information from your social network profile, such as account details, posts, likes, shares, and friends list, based on your account settings. If you prefer not to share this data, refrain from using third-party connections. Refer to the terms and privacy policies of your social media networks for details on their privacy practices and settings adjustments. Credit reporting services; certain Services may require information from credit reporting services to comply with laws and facilitate transactions. Other entities; we may gather supplementary information about you (e.g., demographic, contact, and statistical data) from business partners, marketers, advertising networks, data providers, analysts, public databases, and similar sources to enhance the information we collect through other means.

How We Use Your Information

We utilize the information gathered across our Services for various purposes, tailored to the type of information and your interactions with us. These purposes encompass the provision and upkeep of our Services, encompassing account registration and operational activities. Our aim is also to personalize your experience, remembering your preferences for a seamless interaction. Furthermore, we conduct detailed analysis and research to comprehend Service usage, constantly striving to improve and innovate by introducing new features and refining existing ones. This extends to the development of novel products and services.

Additionally, we engage in communication regarding your account, requested services, customer inquiries, and relevant updates, always respecting your communicated preferences. Our efforts include advertising and marketing endeavors, subject to your specified preferences, and conducting surveys, sweepstakes, and similar engagements. Security and fraud prevention remain paramount, alongside identity verification and legal compliance. We are committed to upholding applicable laws and regulations, safeguarding our rights, and ensuring a safe environment for all stakeholders. It’s important to note that we may combine, aggregate, or de-identify information in ways that preserve anonymity, using such data for research, marketing, and lawful disclosures as necessary.

Cookies, Analytics, and Advertising

Cookies:

We and third parties may utilize cookies and similar technologies like pixels (also known as clear GIFs) to gather data from your browsing activities. A cookie, being a small text file, is placed on your device by web servers. Its purpose is to store fundamental information and facilitate the recognition of your browser by websites and apps. These cookies serve various functions, including enhancing your interaction with the Services, customizing and personalizing your experience, aiding in analytical assessments of Service usage, preserving your preferences, authenticating your identity, and enabling specific types of advertising. Cookies may originate from us (first-party cookies) or third parties (third-party cookies), and they can be either session cookies (deleted upon closing your browser) or persistent cookies (remaining on your browser or device for an extended period). Additionally, we may employ pixels in emails to monitor actions such as email opens and link clicks.

For managing your cookie preferences, refer to your browser’s “Help” section to learn how to receive notifications about cookie activities or to block cookies entirely. Any preferences you set will apply only to the specific device/browser where they are configured. Adjustments for different browsers or devices require separate preference settings. Blocking or disabling specific cookies may impact the functionality of the Services and restrict access to certain features. Note that some cookies are essential for the Services to operate correctly and cannot be opted out of.

Analytics:

We leverage both in-house tools and third-party web analytics services, such as Google Analytics, utilizing cookies and similar technologies to conduct analytical assessments on the Services. If you wish to prevent Google Analytics from utilizing your data for analytics purposes, you can install the Google Analytics Opt-out Browser Add-on and do the required. It’s important to note that any preferences set through these methods are specific to the device/browser where they are configured. For consistent preferences across different browsers or devices, you will need to install the browser add-on or adjust preferences in that specific browser or device accordingly.

Advertising:

Within our Services, we may facilitate the use of third-party cookies and advanced advertising technologies for instance, ad networks and ad servers like Google’s ad services. These technologies employ cookies and similar tools to deliver pertinent and personalized advertisements and content to you across our Services and on other platforms you visit, including websites and applications. These advertisements may be tailored based on various factors such as the content of the current page, automatically gathered data, user-provided information, and additional insights about your preferences and activities.

When utilizing our Apps or other mobile applications, you may encounter tailored in-app advertisements. We may collaborate with vendors or third parties to serve ads on mobile apps or for conducting mobile app analytics. Your device’s operating system provides guidance on how to manage tailored in-application advertisements. Refer to these instructions or your device settings for detailed control over in-app ads. However, please note that we do not have authority over how extensively your operating system permits the management of tailored in-app advertisements.

Do Not Track (“DNT”) is a privacy feature available in certain web browsers. It’s important to note that we, like many other Services, currently do not acknowledge or respond to browser-initiated DNT signals. It’s essential to distinguish DNT from the user “preference signal” discussed in the “Your Rights and Choices” section below. This preference signal is a browser-based control indicating whether you wish to opt out of specific information processing purposes, such as the “sale” or targeted advertising disclosures of your information, as outlined by relevant laws.

How We Disclose Your Information

The information collected from and about you may be disclosed in the following manners:

Personnel Access: Our employees, contractors, and personnel access your information as necessary to provide the Services. Affiliate Sharing: Information you provide on one of our Websites or Apps may be shared with our other Websites and Apps, as well as with our corporate affiliates (for instance, parent company, subsidiaries, joint ventures) under common control. Vendor Engagement: We may disclose or grant access to your information to vendors providing services on our behalf, such as website hosting, analytics, marketing, and payment processing. Advertising Collaborations:We share specific data with Advertising platforms like Google and Social Networks such as Twitter, Facebook, LinkedIn, and Snapchat for targeted advertising campaigns. This may involve sharing a unique code (for instance, hashed email address) with the Advertising platform to identify relevant audiences. Third-Party Advertisements: In addition to our own ads, we facilitate third parties to advertise their goods and services, targeting audiences likely to be interested. These ads may appear within our Services and utilize your IP address, operating system, and device type for relevance. Business Transfers: Your data may be part of transferred assets during events like asset sales, mergers, or reorganizations. Legal Compliance: We may disclose your information if required by law or legal process, or in good faith belief to protect rights, property, or safety, including fraud prevention. Consent-Based Disclosures: With your consent, we may disclose your information as per your preferences, which can be revoked at any time. User-Generated Content: Information shared publicly or via social media features within the Services is not considered a disclosure by us.

Your Rights and Choices

Rights Regarding Your Information:

Depending on your location, you may possess rights to make specific requests concerning your “personal information” or “personal data,” as defined by relevant laws. You can exercise these rights by contacting us at sales@contifarm.com. To ensure security, we may need to verify your identity, which could involve confirming your name and email address.

Please be aware that certain information might be exempt from your requests as per applicable law. For instance, we must retain some data to continue providing our Services to you. Similarly, legal obligations may necessitate the retention of specific information.

We encourage you to reach out to us to address any inquiries or concerns before considering legal actions.

Right to Opt Out of Sales and Sharing:

You may have the right to opt out of our disclosure of your information depending on the eligible jurisdictions, which may be categorized as “sale” or “sharing” under certain laws, including “targeted advertising.” This includes providing your information to advertising and analytics providers to deliver tailored ads and analyze Service usage.

To opt out of these disclosures, adjust your privacy settings on our website or email us at sales@contifarm.com with the subject line “Sale/Sharing Opt Out” and provide your name. We do not knowingly disclose personal information of individuals under 16 years of age.

Your Choices About Marketing Communications and Push Notifications:

Email: If you’ve shared your email with us, you may receive marketing communications from us or our partners. You can opt out via the “Unsubscribe” link in these emails. Opting out won’t affect service-related emails you receive. Text/SMS: If you’ve shared your mobile number, you may receive marketing texts from us. Reply “STOP” or “UNSUBSCRIBE” to opt out. Direct Mail: If you’ve provided your physical address, you may receive marketing mail. Email us at the address in the “Contact Us” section with “NO POSTAL MAIL” in the subject line to opt out. Push Notifications: Adjust your notification preferences in our Website or Apps via your browser / device settings. Retention: We keep your information for as long as necessary, deleting or anonymizing it when no longer needed for its purpose. Security: We strive to protect your data but cannot guarantee absolute security. Create strong passwords, avoid shared devices, and notify us of unauthorized activity.

Our use of cookies

EEA and UK regulations requires that we furnish you with comprehensive details regarding the types of cookies utilized on our Services.

Strictly Necessary cookies: These are essential for using our Services, enabling features like shopping and payment activities while ensuring safety and security. Preference cookies: They store your chosen settings, language preferences, and login data to personalize your experience. Performance cookies: They track your usage patterns to enhance service quality. Targeting/Advertising cookies: They improve your experience by providing relevant content and ads based on your preferences and behaviour, including feedback through surveys. These cookies help us understand and improve user interaction across our Services and other online platforms.

Miscellaneous

International Users: We process your information in India and other locations, where privacy laws may differ. By using our Services, you consent to your data being transferred and processed internationally. Third-Party Links: Our Services may link to third-party websites or apps. Check their privacy policies before engaging with them. Children’s Privacy: Our Services are not for children under 13. If we find that a child has provided us with their information, we will remove it as required by law. Changes to Policy: We may update this Policy. Your continued use of the Services after updates means you agree to the revised terms.

Contact Information

If you have any inquiries, feedback, or complain about the Privacy Policy, please contact: